Consumer Rights Training for Retailers - Digital Content

This online training course has been designed for the use of people who sell digital goods. It helps the user to understand consumer law, the rights of a customer, and helps them work towards compliance with current legislation.

The course aims to help the user understand who the Consumer Rights Act applies to, know how to resolve any disputes, and know what liability they have regarding digital content.

Course sections included

This course will include learning and guidance on:

1. Background
2. Customer Rights Act
3. Terms and Conditions
4. Disputes