Customer Service Training

The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.

This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion.

Course sections included

This course will include learning and guidance on:

1. What is good customer service?
2. Communicating with your customer
3. Handling Customer Complaints
4. Room for improvement