Accredited apprenticeship programs

Safety, Health and Environmental Technician: Level 3

The SHE Technician will be able to work in organisations of varying sizes and industries; the role could be based in one location or may involve travelling across a range of contracts.

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Team Leader: Level 3

A team leader/supervisor is a first-line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

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Supply Chain Warehouse Operative: Level 2

Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, storing goods, moving stock by various methods, loading goods for dispatch, maintaining stock records and documentation, and cleaning.

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Transport & Warehouse Operations Supervisor: Level 3

The broad purpose of the occupation is to manage the day-to-day operations involved in the supply chain, ensuring activity, personnel and/or vehicles meet customer expectations along with regulatory and legal requirements.

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Operations Manager: Level 5

An operations/departmental manager is someone who manages teams and/or projects and achieves operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy.

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Associate Project Manager: Level 4

An associate project manager knows what needs to be achieved, how it will be achieved, how long it will take and how much it will cost, and works with the project team to achieve the required outcomes.

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Learning & Development Practitioner: Level 3

L&D Practitioners are typically involved with identifying learning/training needs, designing/sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder/business area managers.

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Learning & Development Consultant: Level 5

Learning and development consultant business partner is accountable for ensuring Learning and development contribute to, and influence, improved performance in the workplace at an individual, team and organisation level.

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Recruitment Resourcer: Level 2

The role of a recruitment resourcer is to identify, attract and shortlist candidates for the recruitment process to fulfil the requirements of the business brief and provide resourcing support to the recruitment function.

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HR Support: Level 3

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front-line support to managers and employees or are HR Managers in a small organisation.

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People Professional: Level 5

Individuals in this role will use their HR expertise to provide and lead the delivery of HR solutions to business challenges, together with tailored advice to the business in a number of HR areas, typically to mid-level and senior managers.

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Customer Service Practitioner: Level 2

The broad purpose of the occupation is to advise on and sell products and services in a customer-centric retail environment. This includes creating an accessible and well-presented environment.

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Customer Service Specialist: Level 3

The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types.

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Business Administration: Level 3

This role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

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Retailer: Level 2

The broad purpose of the occupation is to advise on and sell products and services in a customer-centric retail environment. This includes creating an accessible and well-presented environment.

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Retail Team Leader: Level 3

Retail team leaders are a critical support to managers, delivering exceptional customer service and a positive experience to customers, and may have to deputise for managers in their absence.

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